Privacy Policy
Introduction
At Paxton Medical Group, we respect and value the privacy of our patients. As part of our commitment to protecting personal information, this Privacy Policy outlines how we collect, use, and safeguard your personal data when you access our International Travel Clinics services. This policy applies to all data provided through our website, risk assessment forms, and any contact with our team in relation to travel vaccinations.
1. Who We Are
International Travel Clinics is a private division of Paxton Medical Group, a trusted provider of GP services. Our travel clinic is a private company managed by Dr. Andrew Connery and supported by a team of four travel nurses. We provide travel vaccination services to patients who are preparing for international travel and need vaccination advice and treatment.
2. Information We Collect
When you use our services, we collect the following types of information:
Personal Identification Information: This includes your name, date of birth, contact information (phone number, email address), travel details, and any other personal information you voluntarily provide.
Health Information: Through the completion of a risk assessment form, we collect health-related information relevant to your travel vaccination needs. This may include details about your current health status, existing medical conditions, past vaccination history, and any medications you are taking.
3. How We Use Your Information
We use your personal and health information for the following purposes:
To process your risk assessment form: The information you provide in the risk assessment form is used to assess your vaccination needs based on your travel itinerary and health profile.
To arrange your travel vaccination appointment: After reviewing your form, our travel nurses will contact you within a pre-agreed time frame to schedule your vaccination appointment and provide any necessary instructions.
To maintain secure records: We store your personal data securely to comply with medical and regulatory requirements, ensuring your health records are accurate and up-to-date.
To communicate with you: We may use your contact details to send you information about your upcoming appointments, vaccination updates, and any other relevant healthcare advice.
4. How We Protect Your Information
We are committed to safeguarding your personal and health data. All sensitive information submitted through our website or risk assessment forms is securely transmitted via encryption. Once received, it is stored securely within our system. We comply with all relevant UK data protection laws, including the General Data Protection Regulation (GDPR).
Specific measures include:
Secure email: The completed risk assessment form is sent to a secure NHS.net email inbox, which can only be accessed by authorized members of our healthcare team (travel nurses and Dr. Andrew Connery).
Access Control: Only staff members who require access to your data to perform their roles will have permission to view or process your personal and health information.
Data Retention: We retain your data only for as long as is necessary for the purposes outlined in this Privacy Policy, including fulfilling our medical obligations and complying with regulatory requirements.
5. Sharing Your Information
We do not share your personal or health information with any third parties except in the following circumstances:
With your consent: If we need to share your information with third-party healthcare providers or relevant authorities, we will obtain your consent beforehand.
For legal or regulatory purposes: If required by law or regulation, we may disclose your information to comply with legal obligations or in the event of a medical emergency.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:
Right of Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in the personal information we hold about you.
Right to Erasure: In some circumstances, you can request that we delete your personal data. Please note that we may need to retain certain information for legal or regulatory reasons.
Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
Right to Object: You can object to the processing of your data for certain purposes, such as direct marketing.
Right to Data Portability: You may request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact details provided below.
7. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve your user experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.
For more information on how we use cookies, please refer to our [Cookie Policy].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will notify you via email or through our website.
9. Contact Us
If you have any questions or concerns about how we handle your personal information, or if you wish to exercise any of your rights under GDPR, please contact us at:
Paxton Medical Group - International Travel Clinics
Dr. Andrew Connery, Travel Clinic Manager
Email: cmicb-wi.pmgtravel@nhs.net
Phone: 0151 652 1688
Website:
Address: Claughton Medical Centre, 161 Park Road North, Birkenhead, CH41 0DD
Thank you for trusting Paxton Medical Group for your travel vaccination needs. We are committed to ensuring that your personal and health information is handled securely and respectfully.
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